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  • Weir, J

    KALAMAZOO, MI | 2017 Buick Enclave
    Confirmed Service Review
    May 13, 2026
    Always well informed and courteous.

    Response from Cole Buick GMC

    May 14, 2026
    Thank you for sharing your positive experience! We look forward to your next visit! Take care!
  • French, S

    KALAMAZOO, MI | 2026 Buick Enclave
    Confirmed Service Review
    May 13, 2026
    Polite, comfortable waiting area.

    Response from Cole Buick GMC

    May 14, 2026
    Thank you; we appreciate your feedback! We look forward to your next visit! Take care!
  • GERSTEEN S

    KALAMAZOO, MI | 2026 Buick Encore GX
    Confirmed Sales Review
    May 12, 2026
    Charles was very patient with me. This is the last car I will buy so I couldn't decide. Other staff are very friendly. I would like more perks.

    Response from Cole Buick GMC

    May 13, 2026
    Thank you for taking the time to leave us feedback about your experience with us. If you have any further questions, please don't hesitate to reach out!
  • Ouzoonian, L

    KALAMAZOO, MI | 2016 Buick Encore
    Confirmed Service Review
    May 12, 2026
    Excellent customer service and technical ability.

    Response from Cole Buick GMC

    May 14, 2026
    We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
  • Mcmillon, T

    KALAMAZOO, MI | 2016 Buick Encore
    Confirmed Service Review
    May 11, 2026
    I am always happy with my experience. Thank you so much!

    Response from Cole Buick GMC

    May 12, 2026
    We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
  • TORI E

    ALPENA, MI | 2025 Buick Envista
    Confirmed Sales Review
    May 9, 2026
    Neil was very helpful for me as a first time car buyer. I am so glad I got the opportunity to work with him and Cole Buick. They were very helpful with explaining different parts of the process and making it as seamless as possible. Neil also helped me with all the new features in my car which was great!

    Response from Cole Buick GMC

    May 9, 2026
    Tori, we're happy to hear you had such a positive experience with Neil! Feel free to reach out to us if you need anything. Have a wonderful day.
  • Chambers, A

    BATTLE CREEK, MI | 2021 GMC 1500 Sierra
    Confirmed Service Review
    May 8, 2026
    Rebecca always takes great care of my vehicles. Got me in right away and made the whole process a breeze. See ya next time Cole GMC

    Response from Cole Buick GMC

    May 8, 2026
    Austin, we're happy you found our staff to be so supportive during your experience here at Cole Buick GMC Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Lamorandier, J

    SCOTTS, MI | 2026 GMC Sierra 1500
    Confirmed Service Review
    May 7, 2026
    I was told that my service engine light was on and code p05AE would be warrantied but after inspection warranty was denied. Stated I hit something. This is under the hood not sure how I hit something with zero visible damage to the front of the truck. Very unhappy with this level of service won't be returning I'll be visiting another gm dealer for service. Didn't want to work at all on coming up with a solution just told it will be customer pay.

    Response from Cole Buick GMC

    May 8, 2026
    We're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (269) 323-3200 so we can make your experience a positive one.
  • Ortiz, G

    PORTAGE, MI | 2020 GMC 3500HD Sierra
    Confirmed Service Review
    May 6, 2026
    Great service, honest reliable work. Everyone is very helpful and keep in touch with up to date progress on the service work.

    Response from Cole Buick GMC

    May 7, 2026
    Gilbert, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
  • Schuett, J

    PAW PAW, MI | 2023 GMC Sierra 1500
    Confirmed Service Review
    May 6, 2026
    Best service department ever!

    Response from Cole Buick GMC

    May 7, 2026
    Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!