Cathy D
PORTAGE, MI | 2019 Buick EncoreJanuary 29, 2026Great customer service from everyone. Communicated updates promptly.Response from Cole Buick GMC
January 29, 2026Cathy, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Cameron H
PORTAGE, MI | 2024 GMC Sierra 1500January 21, 2026Did not fill up the DEF. Did provide a shuttle.Response from Cole Buick GMC
January 22, 2026Cameron, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (269) 323-3200 when you have a chance. Thank you, and we look forward to hearing from you.Samantha W
OTSEGO, MI | 2025 Buick EnclaveJanuary 21, 2026Wonderful and fast. Positive environmentResponse from Cole Buick GMC
January 21, 2026Samantha, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Jan W
KALAMAZOO, MI | 2017 Buick EnclaveJanuary 20, 2026They went the extra mile servicing my vehicle and providing great customer service.Response from Cole Buick GMC
January 21, 2026Jan, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.Carolyn H
STURGIS, MI | 2026 Buick Encore GXJanuary 19, 2026Excellent customer serviceResponse from Cole Buick GMC
January 19, 2026Carolyn, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!Talene W
KZ, MI | 2016 Buick EnvisionJanuary 15, 2026I always have a good experience here. Great service provided by all of the staff and the lizard, named coconut was so cute and cool to see..the extra bonus is the cup of Expresso that is made with love because it's so yummy. I highly recommend Cole's.Response from Cole Buick GMC
January 16, 2026It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.Kevin M
KALMAZOO, MI | 2025 GMC Sierra 1500January 13, 2026Service writer was on top of communication and easy drop off and pick upResponse from Cole Buick GMC
January 13, 2026Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Lorraine H
KALAMAZOO, MI | 2025 Buick Encore GXJanuary 12, 2026Joe always goes above and beyond to help with our purchase of a car.Response from Cole Buick GMC
January 13, 2026We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Stuart W
KALAMAZOO, MI | 2016 Chevrolet ColoradoJanuary 9, 2026ExcellentResponse from Cole Buick GMC
January 9, 2026We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!James B
PORTAGE, MI | 2025 Chevrolet EquinoxJanuary 8, 2026Complements to all your staff - particularly Service Advisor Laura Stanfill. She was terrific!Response from Cole Buick GMC
January 9, 2026James, we're happy you found our staff to be so supportive during your experience here at Cole Buick GMC Cadillac. Feel free to reach out to us if you need anything. Have a wonderful day.